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Candidate
Female, 38 years, born on 19 December 1986
Vyborg, willing to relocate (Zelenogorsk (Leningrad Oblast), Pushkin, Saint Petersburg, Sestroretsk), prepared for business trips
Guest relations agent; Front office manager assistant; Front Office supervisor
50 000 ₽ in hand
Specializations:
- Interpreter
Employment: full time
Work schedule: full day
Work experience 18 years 9 months
November 2010 — currently
14 years 6 months
IP Ivanov V.N.
Russia
Hotel manager
Filling of hotel rooms
The conclusion of agreements (about rendering hotel services, delivery agreements goods, employment contracts)
Responsible for the website of the hotel
Training of staff in the front office
Creation and monitoring work system of all services
Creation of standards for work for staff, control of observance
Hiring of personnel for work
Candidate screening
Control work of maids and laundry workers
Control material logistics of hotel
Solution of conflict and unusual situations
Planning and control of repair works
November 2009 — November 2010
1 year 1 month
IP Ivanov V.N.
Russia
Hotels, Restaurants, Food Service Industry, Catering... Show more
Main receptionist
Check-in, check-out
Booking of hotel rooms
Business correspondence
Control of timely preparation of rooms for settling
Maintaining documentation
Work with the terminal, cash desk
Control of work of reception service managers
Creation and schedule control of work of administrators
Control of order on a workplace of service of acceptance and placement, providing with office supplies
Accomplishment of special tasks from the manager of the hotel
August 2008 — October 2009
1 year 3 months
IP Ivanov V.N.
Russia
Hotels, Restaurants, Food Service Industry, Catering... Show more
Receptionist
Check in of arrivals and departures of guests
Rooms reservation
Business correspondence
Control of timely preparation of rooms for settling
Maintaining documentation
Work with the terminal, cash desk
Consultation of the living guests on necessary questions
December 2007 — May 2008
6 months
OOO "Nika"
Russia
Receptionist
Check in of arrivals and departures of guests
Rooms reservation
Business correspondence
Control of timely preparation of rooms for settling
Maintaining documentation
Work with the terminal, cash desk
June 2006 — December 2007
1 year 7 months
ZAO Russian Standard Bank
Russia
Business development manager
Consultation of prospective clients on credit products of bank
Registration of crediting of physical persons
Maintaining documentation, reporting
Skills
Skill proficiency levels
About me
I like to talk in English.
Hobbies: reading, sport, riding bicycle, swimmimg
Higher education
2009
Saint-Petersburg University of Economy and Service
Service and tourism, Specialist of service and tourism
Languages
Citizenship, travel time to work
Citizenship: Russia
Permission to work: Russia
Desired travel time to work: Doesn't matter